GENERAL TERMS AND CONDITIONS OF BUSINESS

1. stylelullaby.ae, Ukraine, Kyiv, Heroyiv Maidanu street, 11, office 9.

Managing directors: Yanina Bilous, phone: +380930363104 

(hereinafter "stylelullaby" or "we"), operates an online shop at the internet address stylelullaby.ae  (the "Website"). All orders placed by you via the Website as well as our deliveries and services are governed exclusively by the General Terms and Conditions of Business set out below, as applicable at the time the order is placed. We do not accept any diverging terms and conditions from the customer except where specifically agreed in writing. 

2. The presentation of products on our Website does not constitute any offer by stylelullaby.ae for a purchase contract.

3. By submitting the order form provided on our Website to us, you are placing a binding offer for a purchase contract with us. You submit an offer by entering all required information during the ordering process and posting the order form to us by using the button "complete purchase". Before you submit your offer, you will be able to view the details input by you and correct any mistakes in the information provided.

4. On receipt of your order, we will e-mail you confirming receipt of your order and stating the details of your order (order confirmation). Please note that our order confirmation does not constitute a declaration of acceptance of your contractual offer but serves for information purposes only.

5. A purchase contract between you and stylelullaby.ae will become effective only after we have accepted the offer by dispatching the goods ordered. If payment in advance was chosen as payment option, the goods will be dispatched only after the full amount has been credited to our account.

6. stylelullaby.ae has the right to refuse any offer without stating a reason, especially if there are legitimate grounds to suspect that the goods purchased via the internet are intended to be resold on a commercial basis.
 

CANCELLATION POLICY

The cancellation policy applies solely to consumers under the Ukrainian Civil Code of Law.

You may repeal your contract of purchase within 14 days without having to state reasons.

The allocated cancellation timeframe is 14 days, effective the day that you or an assigned third party, who may not be the carrier/courier, took said commodities into their possession.

To administer your right to cancel your order, you have to inform us, customercare@stylelullaby.ae, Phone +380 93 03 63 104, by sending us an explicit declaration stating that you are repealing your contract of purchase (for example: by sending us a letter in the mail, or an email). 

It will suffice to send us your notification of repeal within the given cancellation timeframe for the 14-day cancellation timeframe to be granted.

CONSEQUENCES

If you repeal your contract of purchase, we are obligated to refund all payments that we have received from you, including shipping costs (excluding additional shipping costs that result from choosing a different shipping option, other than the regular standard shipping option that we offer) immediately and within 14 days at most, effective the day that we receive your repeal.

The payment method which was used to make the transaction will also be used for the reimbursement, unless we have explicitly agreed to something else. You will not be charged any fees for the reimbursement.

We reserve the right to withhold the reimbursement until we have received the returned items or until we have received your notification that you have returned the items, whichever comes first.

The items have to be sent back to us immediately and no later than fourteen days after the date on which you have notified us of the cancellation of this contract. The extended deadline will be granted if the items are sent back within fourteen days. All return shipments are at our expense.

You are only required to compensate us for any loss in value if the loss in value can be traced back to unnecessary handling, which goes beyond the admissible proofing of the condition of the item, its characteristics and functionality.

REASONS TO TERMINATE THE CANCELLATION POLICY

The cancellation policy is only in place if the product bought hasn't been customized or altered. Personalization of garments renders the cancellation policy inactive.​